PRIVACY POLICY

At Family Pet Discounts, we want our guests to be aware of any information we collect, how we use it, and under what circumstances we disclose it.

INFORMATION COLLECTION

We respect every guest’s right to personal privacy on the Family Pet Discounts website. Therefore, we collect and use information throughout our website only as disclosed in this Privacy Policy.

Our web server does not automatically collect information regarding any guest’s e-mail address or web domain. We collect personal information from our guests only if they choose to reveal it to us on an opt-in basis.

The information we collect from guests (who choose to reveal it to us) is:

• used for secure order processing
  
• never shared with other organizations
  
• used to notify guests about updates to our website and company
  

COOKIES

This site collects cookies. A "cookie" is a small file that is sent to your computer when you visit a website. We use cookies to improve our service quality and to better understand how guests use our website. All guests may choose to turn off cookies in their own web browsers and still have access to all the contents on our website.

REGISTRATION FORM

We do not require any guest to fill out a registration form in order to browse the content on our website.

All guests may choose to send us an email requesting that we email them with company updates. On our website we provide the opportunity for guests to send us an email, but we do not require that they send any communication to us in order to view the contents of our website.

We never sell or give away this information. It is optional for all guests to give us this information.

SECURE ORDER FORM

We have a 128bit Security Secure Shopping Protection order form for purchasing our products. We require typical customer information to process all orders (such as name, shipping address, email) and financial information (such as credit card number and expiration date). If we have trouble processing an order, we use the information to contact the customer. This information is used only for shipping and billing purposes to fill our customers’ orders. All customer order-taking is redirected to a secure server with 128bit security.

OPT-IN EMAIL NEWSLETTER

We publish an electronic newsletter to our guests who choose to receive it by contacting us directly. We will never sell, share, or give away our guests’ email addresses. Click here to receive our electronic newsletter.

NOTIFICATION OF POLICY CHANGES

If we decide to change our privacy policy, we will post all changes to this Privacy Policy Statement.

CONFLICT RESOLUTION

We are committed to resolving disputes within 72 hours. If problems arise, guests may contact us directly.

CONTACT INFORMATION